Overview

Mary Yeager accepts secure payments through trusted payment processors. Payments are processed in your local currency where supported, or otherwise converted to the applicable currency at checkout. Your order is confirmed once payment is authorized and approved.

Accepted payment methods

We currently accept:

  • Visa

  • Mastercard

  • Maestro

  • Apple Pay

  • Google Pay

Availability may vary by device, browser, and location. The checkout page always shows the available options for your order.

Payment processing and security

Payments are processed through secure, encrypted checkout technology. Mary Yeager does not store your full card details. If a payment is flagged for security reasons, we may request additional verification or cancel the order to protect customers from unauthorized transactions.

Authorization holds

Some banks place a temporary authorization hold when you place an order. This is not a charge. If your order is canceled or the authorization expires, the hold is typically released automatically by your bank. Timing depends on your bank.

Taxes and pricing

  • Prices are shown in your local currency based on your location.

  • Sales tax, if applicable, is calculated at checkout based on your shipping address.

  • Prices and promotions may be updated at any time. The price shown at checkout is the price charged.

Failed or declined payments

If your payment is declined, try:

  • Confirming your billing address matches your bank records

  • Using a different payment method

  • Contacting your bank to approve the payment

Mary Yeager cannot override bank declines.

Cancellations and refunds

If you cancel an eligible order or return an item in line with our Return Policy, refunds are issued to the original payment method.

Refund timing depends on your payment provider and bank. Most refunds appear within a few business days after processing.

Chargebacks and disputes

If you have an issue with a payment or order, contact us first so we can solve it quickly. Unresolved chargebacks may result in account restrictions or future order cancellations.

For payment questions, contact: support@maryyeager.com

Frequently asked questions

Do you offer free shipping?
Yes. Mary Yeager offers free shipping on all orders, with no minimum purchase required. The current Shipping Policy covers deliveries throughout the United Kingdom.

Shipping options and estimated delivery times are shown at checkout where applicable.

For more information, please see our Shipping Policy.
Can I return an item if it doesn’t fit or if I change my mind?
Yes. You can request a return within 30 days of receiving your order. Returned items should be unused, unwashed, and in their original condition, with the original packaging included where possible.

For change-of-mind or sizing returns, return shipping is paid by the customer. If an item is faulty, damaged, or incorrect, Mary Yeager will provide a prepaid return label and cover the applicable shipping costs.

Please email support@maryyeager.com before sending anything back so the team can provide the correct return instructions.

For more information, please see our Refund & Return Policy.
How can I track my order?
Once your order has been shipped, you will receive an email with a tracking link so you can follow the progress of your delivery.

Tracking information may take a short time to become active after dispatch.

You can also visit our Track Your Order page.
How do I choose the right size?
Each product includes a size chart to help you choose the best fit. We recommend checking the measurements shown on the product page rather than relying only on your usual size.

If you are unsure, please contact support@maryyeager.com and the Mary Yeager team will be happy to help with sizing.

You can also reach us through our Contact Us page.
What payment methods do you accept?
Mary Yeager accepts secure payments in GBP. Available payment methods currently include:
  • Visa
  • Mastercard
  • American Express
  • Maestro
  • Apple Pay
  • Google Pay
Availability can vary by device, browser, and location. The checkout page will show the payment methods available for your order.

For more information, please see our Payment Policy.
Is my payment secure?
Yes. Payments are processed through secure, encrypted checkout technology. Mary Yeager does not store your full payment-card details.

In some cases, your bank or payment provider may request additional verification for security purposes.

For more information, please see our Payment Policy.
How long does shipping take?
Orders are normally processed within 1 to 2 business days, Monday to Friday.

After processing, the estimated transit time is 5 to 7 business days, giving a total estimated delivery time of 6 to 9 business days.

Delivery times are estimates and may be affected by carrier delays, peak periods, public holidays, or extreme weather.

For more information, please see our Shipping Policy.
How can I contact you if I have questions?
You can contact Mary Yeager by email at support@maryyeager.com or by phone at +44 7537 133881.

Customer service hours
Monday to Friday: 9:00 a.m. to 6:00 p.m. (UK time)
Saturday: 12:00 p.m. to 5:00 p.m. (UK time)
Sunday and public holidays: Closed

The team aims to respond to inquiries within 24 hours. If your question is about an existing order, include your order number when contacting support.

You can also visit our Frequently Asked Questions page.