30 Days Return Period
RETURNS AND REFUNDS
At Mary Yeager, we want you to be satisfied with your purchase. If this is not the case, you always have the legal rights described below.
Customer Responsibility for Returns
Unless an item is faulty, damaged, or incorrect, the customer is responsible for return shipping costs. There are no hidden fees, restocking charges, or deductions from your refund.
How to Start a Return
To start a return:
• Email us at support@maryyeager.com
within 30 days of receiving your order
• Include your order number and a short explanation of your request
• For faulty, damaged, or incorrect items, we provide a prepaid return label
• For all other returns, we provide clear instructions for arranging return shipping at your own cost
Returns sent without prior contact may not be accepted.
About our return address
Mary Yeager works with an international fulfilment partner to process and ship orders. Returns are sent directly to our fulfilment centre. This is standard practice for many online fashion retailers and does not affect your consumer rights or our 30-day return guarantee.
Return Address
Company: Yiwu Cujia Trade Co.
Address: Warehouse of Sujia Aihua, 1511 Jingang Avenue East, Jindong District, Jinhua City, Zhejiang Province, China
Condition of Returned Items
To be eligible for a full refund:
• Items must be unused, unwashed, and in original condition
• Original packaging should be included where possible
Damaged, Faulty or Incorrect Items
If your order arrives damaged, faulty, or incorrect, contact us immediately. You are entitled to a full refund or replacement, including all shipping costs.
Non Returnable Items
None. All items are eligible for return and refund if they meet the conditions above.
Refund Timeline
Inspection after arrival. Refund processed within 3 to 5 business days. Sent back to your original payment method. Your bank may take additional time to complete the refund.
Need Help
Questions? We’re here for you.
Company Details
Store name: Mary Yeager
Company Name: MB Collective
Registration number: 42040802
Address: Fortuynhof 3, 4835 GD, Breda, Netherlands
This is an administrative address. Not a return address. Returns must be sent to the return address provided after registration.
Mail: support@maryyeager.com
Phone number: +44 7537 133881
Frequently asked questions
Do you offer free shipping?
Yes. Mary Yeager offers free shipping on all orders, with no
minimum purchase required. The current Shipping Policy covers
deliveries throughout the United Kingdom.
Shipping options and estimated delivery times are shown at checkout where applicable.
For more information, please see our Shipping Policy.
Shipping options and estimated delivery times are shown at checkout where applicable.
For more information, please see our Shipping Policy.
Can I return an item if it doesn’t fit or if I change my mind?
Yes. You can request a return within 30 days of receiving your
order. Returned items should be unused, unwashed, and in their
original condition, with the original packaging included where
possible.
For change-of-mind or sizing returns, return shipping is paid by the customer. If an item is faulty, damaged, or incorrect, Mary Yeager will provide a prepaid return label and cover the applicable shipping costs.
Please email support@maryyeager.com before sending anything back so the team can provide the correct return instructions.
For more information, please see our Refund & Return Policy.
For change-of-mind or sizing returns, return shipping is paid by the customer. If an item is faulty, damaged, or incorrect, Mary Yeager will provide a prepaid return label and cover the applicable shipping costs.
Please email support@maryyeager.com before sending anything back so the team can provide the correct return instructions.
For more information, please see our Refund & Return Policy.
How can I track my order?
Once your order has been shipped, you will receive an email with
a tracking link so you can follow the progress of your delivery.
Tracking information may take a short time to become active after dispatch.
You can also visit our Track Your Order page.
Tracking information may take a short time to become active after dispatch.
You can also visit our Track Your Order page.
How do I choose the right size?
Each product includes a size chart to help you choose the best
fit. We recommend checking the measurements shown on the product
page rather than relying only on your usual size.
If you are unsure, please contact support@maryyeager.com and the Mary Yeager team will be happy to help with sizing.
You can also reach us through our Contact Us page.
If you are unsure, please contact support@maryyeager.com and the Mary Yeager team will be happy to help with sizing.
You can also reach us through our Contact Us page.
What payment methods do you accept?
Mary Yeager accepts secure payments in GBP. Available payment
methods currently include:
For more information, please see our Payment Policy.
- Visa
- Mastercard
- American Express
- Maestro
- Apple Pay
- Google Pay
For more information, please see our Payment Policy.
Is my payment secure?
Yes. Payments are processed through secure, encrypted checkout
technology. Mary Yeager does not store your full payment-card
details.
In some cases, your bank or payment provider may request additional verification for security purposes.
For more information, please see our Payment Policy.
In some cases, your bank or payment provider may request additional verification for security purposes.
For more information, please see our Payment Policy.
How long does shipping take?
Orders are normally processed within
1 to 2 business days, Monday to Friday.
After processing, the estimated transit time is 5 to 7 business days, giving a total estimated delivery time of 6 to 9 business days.
Delivery times are estimates and may be affected by carrier delays, peak periods, public holidays, or extreme weather.
For more information, please see our Shipping Policy.
After processing, the estimated transit time is 5 to 7 business days, giving a total estimated delivery time of 6 to 9 business days.
Delivery times are estimates and may be affected by carrier delays, peak periods, public holidays, or extreme weather.
For more information, please see our Shipping Policy.
How can I contact you if I have questions?
You can contact Mary Yeager by email at
support@maryyeager.com
or by phone at
+44 7537 133881.
Customer service hours
Monday to Friday: 9:00 a.m. to 6:00 p.m. (UK time)
Saturday: 12:00 p.m. to 5:00 p.m. (UK time)
Sunday and public holidays: Closed
The team aims to respond to inquiries within 24 hours. If your question is about an existing order, include your order number when contacting support.
You can also visit our Frequently Asked Questions page.
Customer service hours
Monday to Friday: 9:00 a.m. to 6:00 p.m. (UK time)
Saturday: 12:00 p.m. to 5:00 p.m. (UK time)
Sunday and public holidays: Closed
The team aims to respond to inquiries within 24 hours. If your question is about an existing order, include your order number when contacting support.
You can also visit our Frequently Asked Questions page.