Privacy Policy

At Mary Yeager, we take your privacy seriously. In this Privacy Policy, we explain how we collect, use, and protect personal data when you visit our website or place an order.

 

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version is always available on our website. In case of significant changes, we will clearly communicate this.

 

2. What Data We Collect

We collect personal data that you actively provide to us or that is automatically collected when using our website:

 

  • Contact details: name, address, email address, phone number.

  • Order details: delivery address, payment details, order history.

  • Account details if created: username and password.

  • Usage data: IP address, browser information, website interactions through cookies and similar technologies.

 

3. How We Use Your Data

We use your personal data for:

 

  • Processing and shipping orders.

  • Customer service and communication about your order.

  • Improving our website and services.

  • Marketing and offers, if you have given consent.

  • Preventing fraud and misuse.

 

4. Cookies

Mary Yeager uses cookies to ensure the website functions properly and to improve your shopping experience. You can disable cookies in your browser settings, but this may affect website functionality.

 

5. Sharing Data with Third Parties

We only share your data with third parties when necessary for:

  • Fulfilling orders, such as delivery services and payment providers.

  • Legal obligations.

  • Cooperation with trusted marketing partners, only with your consent.

 

We never sell your data to third parties.

 

6. Data Retention

We do not retain your personal data longer than strictly necessary, unless we are legally required to do so.

 

7. Security

We take appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access.

 

8. Your Rights

You have the right to:

 

  • Request access to the data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw your consent for marketing.

  • Object to the processing of your data.

 

You can submit requests via support@maryyeager.com.

 

9. Minors

Our website and services are not directed at children under 16 years of age. We do not knowingly collect data from minors.

 

10. Contact

Store name: Mary Yeager
Company Name: MB Collective
Registration number: 42040802

Address: Fortuynhof 3, 4835 GD, Breda, Netherlands
Email: support@maryyeager.com
Phone number: +44 7537 133881

Frequently asked questions

Do you offer free shipping?
Yes. Mary Yeager offers free shipping on all orders, with no minimum purchase required. The current Shipping Policy covers deliveries throughout the United Kingdom.

Shipping options and estimated delivery times are shown at checkout where applicable.

For more information, please see our Shipping Policy.
Can I return an item if it doesn’t fit or if I change my mind?
Yes. You can request a return within 30 days of receiving your order. Returned items should be unused, unwashed, and in their original condition, with the original packaging included where possible.

For change-of-mind or sizing returns, return shipping is paid by the customer. If an item is faulty, damaged, or incorrect, Mary Yeager will provide a prepaid return label and cover the applicable shipping costs.

Please email support@maryyeager.com before sending anything back so the team can provide the correct return instructions.

For more information, please see our Refund & Return Policy.
How can I track my order?
Once your order has been shipped, you will receive an email with a tracking link so you can follow the progress of your delivery.

Tracking information may take a short time to become active after dispatch.

You can also visit our Track Your Order page.
How do I choose the right size?
Each product includes a size chart to help you choose the best fit. We recommend checking the measurements shown on the product page rather than relying only on your usual size.

If you are unsure, please contact support@maryyeager.com and the Mary Yeager team will be happy to help with sizing.

You can also reach us through our Contact Us page.
What payment methods do you accept?
Mary Yeager accepts secure payments in GBP. Available payment methods currently include:
  • Visa
  • Mastercard
  • American Express
  • Maestro
  • Apple Pay
  • Google Pay
Availability can vary by device, browser, and location. The checkout page will show the payment methods available for your order.

For more information, please see our Payment Policy.
Is my payment secure?
Yes. Payments are processed through secure, encrypted checkout technology. Mary Yeager does not store your full payment-card details.

In some cases, your bank or payment provider may request additional verification for security purposes.

For more information, please see our Payment Policy.
How long does shipping take?
Orders are normally processed within 1 to 2 business days, Monday to Friday.

After processing, the estimated transit time is 5 to 7 business days, giving a total estimated delivery time of 6 to 9 business days.

Delivery times are estimates and may be affected by carrier delays, peak periods, public holidays, or extreme weather.

For more information, please see our Shipping Policy.
How can I contact you if I have questions?
You can contact Mary Yeager by email at support@maryyeager.com or by phone at +44 7537 133881.

Customer service hours
Monday to Friday: 9:00 a.m. to 6:00 p.m. (UK time)
Saturday: 12:00 p.m. to 5:00 p.m. (UK time)
Sunday and public holidays: Closed

The team aims to respond to inquiries within 24 hours. If your question is about an existing order, include your order number when contacting support.

You can also visit our Frequently Asked Questions page.